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Weekly Server Maintenance, January 9, 2007 [Completed]

01/09/2007

Information for maintaining account security.

01/08/2007

Recently several users have inquired about how to best protect the security of their registered accounts. We are glad that those users are taking an active interest in account security. This is an entry taken from the Dynamic FAQ.

Account security is extremely important to keep people from hacking your account. Keeping a secured account and computer ensures that you do not experience losses due to unauthorized account access. By practicing good computer security you decrease your chances of being hacked, and increase your chances for an account restoration when your account does experience an event of unauthorized access.

Following as many of the below items, you can keep your computer and your Ragnarok Online account secure:

Do not, under any circumstances, give any of your account information to any individual whatsoever. This includes friends, family, guild members, etc. The only time you should ever release any account information is when you submit a message to the GM Mailing Service. The iRO GM Team will never ask for your account information in-game or by instant messenger programs.
ABSOLUTELY NEVER give out your password. We will NEVER ask you for your password, not even at the GM Mailing Service. There is absolutely no exception to this rule. We do not ask our users for their passwords because a GM will never need it.
Do not use the same username or password as your Email service or account.
If you use a public PC, after playing there, use your home PC to change your account password. Many public terminals are not secured and may have keylogging programs.
If you share your PC with family members or friends, do not leave Ragnarok Online open if you are not at the PC.
Avoid using free Email services for your Ragnarok Online registration Email. We recommend using an Email address with your ISP [Internet Service Provider]. We also strongly recommend not using this Email address for personal correspondence.
The RO email address should be used for NOTHING accept the RO registration process. Do not use it for fansite forums, due to if they are compromised the RO account is much more likely to be compromised as well.
If you use an instant messenger program which is linked to your Email address, such as MSN, do not use that Email address to register your Ragnarok Online account.
Use a complex account name that is not associated with you personally. A bad example of an account name would be having your account name be the same as your character`s name.
Use a complex password, which is comprised of a combination of uppercase and lowercase characters, numbers, and simple symbols such as -_+=[] (Please avoid using spaces or other symbols to avoid problems with your account.) be sure your password is not associated to your Real-life persona, your in-game characters, or your personality.
A good example of a password would be using a word for a completely random object, such as an object on a shelf in your room, and typing it in `leetspeak`, in which certain letters are replaced by numbers. As example of this is `57yr0f04m_[up`. A bad example would be to use a pet`s name, a family member or girl/boyfriend`s name, or a date with personal significance to you.
Be sure you have a virus scanner installed, and have downloaded and installed the latest virus definition files. You may also wish to install software to scan for and remove keylogging programs, as well.
Please also make sure that you have obtained the latest update for Windows and that you have installed all security updates for your Windows operating system.
Do not, under any circumstances, accept or open any files ending in the extensions .COM, .EXE, .BAT, .CMD, .VBS, .VBE, .JS, .JSE, .WSF, or .WSH via any instant messenger program, or via Email. Immediately cancel any file send requests of such files, and delete any Emails containing such files. These files are all executables, and can easily contain malicious code which can install software to your PC without your knowledge.

iRO GM Team
Gravity Interactive, Inc.

Weekly Server Maintenance, January 2, 2007 [Completed]

01/02/2007

Extended Weekly Server Maintenance, January 2, 2007

01/02/2007

Attention iRO Users, We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Please remember that tonight we will be implementing the 10.4 Hugel Update on the Sakray test servers. Therefore, access to our game servers is scheduled to be restored after 11:45 PM PST. The 10.4 Hugel patch (12.6 MB) is now available for download on our Downloads page. Users playing on Sakray should download and install this patch before this week`s server maintenance. Scheduled Maintenance Times: Tuesdays, 9:00 PM to 11:45 PM Thank you for your cooperation, iRO GM Team Gravity Interactive, Inc.

Hugel Update for Sakray, January 2, 2007

12/28/2006

Dear users,

We are proud to announce the upcoming Ragnarok Online ver. 10.4 update Hugel! The new content will be implemented on the Sakray server during our scheduled maintenance on January 2, 2007.

For more information about this update please view our Updates section.

This update will offer two new classes: Ninja and Gunslinger. More information regarding these two classes can be found here. With the addition of these new classes we will also add two additional character slots!

The Hugel patch will be available on our downloads Section within the next few days. The downloads section may be accessed by following the downloads link from our websites main menu. All users are encouraged to download and install this patch prior to logging in after our scheduled maintenance to avoid possible delays in updating their clients.

We hope all our players enjoy the newly implemented content.

iRO GM Team
Gravity Interactive, Inc.

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