Position Responsibilities:
1. Collect information regarding game issues, exploits and bugs.
2. Game familiarity and professionalism.
3. Educate customers on existing support rules and guidelines.
4. Game monitoring and patrolling

Position Qualification:
1. Strong verbal and written communication skills
2. Extensive customer service experience.
3. Have an unrelenting commitment to superior customer service.
4. Ability to deal with high stress situations.
5. Team oriented with the ability to work independently.
6. Scheduling flexibility.
7. Familiarity with PC gaming and MMORPGs.
8. Strong organizational and time management skills.
9. Passion for Games.

Company location: Marina Del Rey, California, USA

We do not offer remote job positions, all employees are required to work from our offices in Marina Del Rey.
We do not compensate for relocation costs if hired.

Etc: Please send your cover letter, resume, salary history/requirement in .doc format to the email address refered below.

Contact: employment@ragnarokonline.com

Dear Sakray Users, In preparation for the new Umbala update, we have posted a new download in the Downloads page on the website. We ask that you please go to the Downloads page and download the new update files for the Umbala update that will be implemented on November 2, 2004. Please be sure that you have downloaded and installed these files to your RO directory before the update so that you do not experience any issues after the update has been implemented. Also, the main game client has been updated with the all of the recent updates/patches. The Sakray game files have also been updated as well. If you download the latest version of the game client, along with the Sakray files, you will not be required to download and install the Umbala files as well. Thank you, iRO GM Team Gravity Interactive, LLC.

Attention Users, The payment page is now functioning properly. Users wishing to make payment for an account may do so at this time. Thank you for your patience and understanding during this downtime. Thank you, iRO GM Team, Gravity Interactive LLC.

Attention Users, We are aware of a problem that you may be encountering when trying to make a payment to your account . We are currently working on resolving this situation and bringing the payment page back up. We appreciate your patience and understanding. Thank you, iRO GM Team, Gravity Interactive LLC.

Attention Sakray Users, We are pleased to announce the addition of Umbala to the Sakray server. This update will take place on November 2nd, 2004 during the regularly scheduled maintenance. This is the third part of the Global Project as it brings a new town, a new dungeon, new quests, new monsters, and new items to the world of Rune-Midgard. Come join us November 2nd, 2004 on the Sakray server to test and explore the new village of Umbala. Thank you, iRO GM Team, Gravity Interactive LLC.